Privacy Policy

Welcome to www.lavuni.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and handle your information when you visit or make a purchase from our site.

Collecting Personal Information

What We Collect:

  • Device Information: Includes web browser version, IP address, time zone, cookies, pages viewed, search terms, and interactions with the site.

    • Purpose: To load the site correctly for you and optimize site performance through analytics.
    • How We Collect It: Automatically via cookies, log files, and other tracking technologies.
    • Disclosure: We share this information with Shopify, our online store platform, to help run our services.

  • Order Information: Includes your name, billing and shipping addresses, payment details, email address, and phone number.

    • Purpose: To process and fulfill orders, handle payments, arrange shipping, and provide customer support; also for fraud screening and marketing purposes.
    • How We Collect It: Directly from you, when you provide it during a purchase or while contacting customer support.
    • Disclosure: Shared with Shopify to assist with order processing.

  • Customer Support Information:

    • What We Collect: Any information you provide when you contact our customer support.
    • Purpose: To offer direct support and resolve issues.
    • How We Collect It: Directly from you.
    • Disclosure: This information is not shared for business purposes.

Protection of Minors:

Our site is not designed for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

Sharing Personal Information:

We share information with third parties who help us provide our services to you, such as Shopify, which powers our store. We also share information for legal reasons or to comply with legal inquiries.

Behavioral Advertising:

We utilize personal information to serve you targeted advertisements we believe may be of interest to you through platforms like Google Analytics and various advertising partners.

Using Personal Information:

We use your information to sell products, process payments, ship orders, and communicate with you, including for marketing and promotional purposes.

Legal Basis for Processing:

We process your information based on lawful grounds, including consent, contract fulfillment, legal obligations, and our legitimate interests.

Retention of Personal Information:

We keep your personal information as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Automatic Decision-Making:

We engage in limited automated decision-making, such as fraud prevention, which does not have a legal impact on you.

Selling Personal Information:

As defined by the CCPA, we may engage in the selling of personal information under specific circumstances.

Your Rights:

Depending on where you reside (e.g., EEA, California), you may have rights to access, port, correct, update, or request deletion of your personal information.

Cookies:

We use cookies to facilitate site navigation, the shopping cart process, and overall site analytics. You can manage cookies through your browser settings.

Do Not Track:

Our site does not alter its data collection and use practices when it detects a Do Not Track signal from your browser.

Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes to our practices.

Contact Us:

If you have questions about our privacy practices, please reach out to us at support@lavuni.com. If you are not satisfied with our response, you have the right to contact data protection authorities.

Last Updated: 03 July 2024